Communication breakdown – the five most common challenges companies face when talking to their customers

Understanding how best to connect with your audience can be tricky, wherever you are in your communications strategy.

Often, we find that clients come to us at the very beginning of their marketing and PR journey and want to understand how best to see off any communications challenges that may come their way.

Equally, we work with businesses and organisations that have a long track record of communicating successfully with their customers but have been thrown a curveball by a changing market and want to react appropriately.

Whether you are starting your marketing strategy from scratch, or looking to improve your conversations with customers, we’ve broken down the most common challenges we’ve seen first-hand in over twenty years of developing effective communications strategies for our clients.

Communication breakdown – the five most common challenges companies face when talking to their customers

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